Brand Repositioning & Integrated Marketing Campaign
Lincoln Yard | Union Joints Restaurant Group
Role: Media Marketing Manager | February 2026
Business Challenge
Lincoln Yard launched with a brand positioning and awareness challenge. Located outside Birmingham’s primary dining district, the restaurant lacked a clear identity in-market and needed a stronger reason for guests to choose the brand. Before driving awareness, the guest experience needed to align with the brand promise.
Strategic Approach
Aligning Brand Experience + Operations
Partnered with operations to ensure the guest experience, hospitality standards, and menu execution supported the relaunch strategy before scaling marketing efforts.
Building Brand Differentiation
Identified the pot pie as a signature hero product and used it as a storytelling anchor to create stronger brand recognition and memorability. Reframed Lincoln Yard’s location outside the traditional dining district from a perceived limitation into a brand advantage, positioning it as “the kind of neighborhood spot you wish was in yours”.
Developing Audience-Led Messaging
Created “The Craving Queen,” an audience persona based on social insights and customer behavior, guiding messaging, creative direction, and influencer strategy.
Executing an Integrated Campaign
Launched a multi-channel campaign across social media, email marketing, paid media, influencer partnerships, in-store experiences, signage, and local media outreach.
Results
Generated 46 reservations (158 guests) within the first 8 days
Increased website traffic 2X during launch month (1,469 → 3,119 users)
Increased Instagram Reel views 194%
Increased new followers 267%
Increased social interactions 1,334%
Expanded non-follower reach from 42% → 53%
Key Takeaway
By aligning brand strategy, operations, and audience insights, Lincoln Yard transformed from a low-visibility concept into a destination brand with measurable demand growth.
Campaign Elements
Photography Direction
For the photography direction, I wanted the visuals to feel as inviting as the experience itself. We focused on comfort food, the feeling of your favorite neighborhood spot, and the freshness and richness of the ingredients. I also wanted to create content that felt feminine, fun, and naturally share-worthy for our “Craving Queen” audience.
Email Marketing
We kept the launch email simple but impactful, using bold colors our “Craving Queen” audience would gravitate toward, vibrant food photography, and Lincoln Yard 2.0 messaging framed as an invitation to rediscover the brand. A limited-time offer encouraged guests to return and experience the refreshed menu.
Campaign Results
6,518 recipients
44% confirmed open rate (2,556 opens)
1.6% click rate (+1.1 pts vs. previous 10 campaigns)
Top clicks: Lincoln Yard website (82 clicks) + reservation link (16 clicks)
Paid Media
To build excitement around the relaunch, we used paid media to extend reach, highlight hero menu items, and drive guests to experience Lincoln Yard 2.0. Creative included “Craving Queen” concepts like our Girl Dinner For Two giveaway, along with A/B tested ads featuring menu highlights and neighborhood-inspired messaging.
Girl Dinner Giveaway: Generated 135 entries and built pre-launch buzz
Menu Launch Campaign: $125 ad spend drove 730 reservation page visits and 46 reservations (158 guests) within 8 days
Social & Influencer Strategy
Using an organic-first approach, we built anticipation with teaser content before making a bold launch-day splash. We partnered with local creators who had highly engaged audiences, with every collab featuring our signature pot pie to reinforce our hero product. Crushed it in February (launch month)!
Guest Experience
To bring the relaunch to life beyond digital, we connected with our community through hand-delivered postcards to local businesses, inviting them in and encouraging repeat visits, VIP offers for our neighbors, and activations designed specifically for our "Craving Queen" audience. Girl Dinner and our Galentine's Cake Decorating Party both sold out, and each guest received 20% off their next visit to encourage them to come back.